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Message #00029
Re: User Testing
Hi everyone,
I am pasting one of my replies on a bug report about the welcome wizard,
I think we shouldn't rely on the welcome tutorial too much. You have to
understand that the welcome tutorial is shown *once* and realistically
speaking how many users read through it and actually remember every little
feature?
Imagine a scenario where you install a app which has several features. Do
you honestly think you can remember every feature available and also how to
use every feature just after looking through the welcome wizard? That's the
issue we face here. It is not that the tutorial is confusing or that the
user doesn't spend time looking through the tutorial.
@Marcos, You're right. People do need to learn to uNav. However how do
users learn to uNav? The welcome wizard is shown only once in their
lifetime. Do you expect users to remember everything they see in the
welcome wizard the very first time?
Cheers,
Nekhelesh
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