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Re: User Testing

 

Hi :)
Could a better wizard fix these things? Any user needs to learn how to use
any app, even the most simple. UNav is not an exception.
I could ask if would be possible a review from the Canonical usability team
too.
What do you think?
A hug!

On Thursday, April 14, 2016, Joerg Berroth <joergberroth@xxxxxx> wrote:
> Hi all,
>
> I did the same this evening: just let some new users test the app
> and I see one big problem:
>
> What you want your navigation app to do is: find a destination to guide
> you to...
> But what the users had problems with was: How can I search for that
> destination actually....
>
> Search seems to be quite hidden.
> A critical point I see is a confusing/not clearly stating "route" icon
> in the header.
>
> I thought about how to make the "search" more obvious and got ideas I
> want to share:
>
> First, in general:
> -add small text descriptions below each popup-button.
> - show the "send" icon in the header, overlayed by a smaller "settings"
> icon (as it is not meant to be a "navigate to" icon) indicating that
> there are route settings you can take.
> -Also, add the search icon to the current-position-click-popup as it is
> an action you might take from the current position.
>
> if no route is active:
> - Add a bottom swipe with a "search" icon leading you directly to the
> searchPage (search state header, Search history still visible as in the
> versions before).
>
> If there is an active route state:
> - hide the bottom swipe.
>
> What do you think about that?
>
> I think we should really use the time left for preparing 0.59 on
> additional ux improvements as you stated Nik.
>
>
> Best Joerg
>
> Am 2016-04-14 um 11:12 schrieb Nekhelesh Ramananthan:
>> Hey everyone,
>>
>> I asked a few users to do user testing of uNav trunk. They really like
>> uNav and the direction it is headed towards. While testing, they
>> reported several useability issues that I find are valid. Some of them
>> are just minor issues like "the icon is confusing", or "this doesn't
>> work as I expected" etc etc. Nothing major.
>>
>> I don't want to describe their issues in this email since it would
>> result in a messy discussion about it. Instead I will report bugs for
>> each one of them. This way we can have a clear discussion about each one
>> of them in a organized fashion and more importantly refer to those bugs
>> in our merge proposal or when other users hit similar issues.
>>
>> I highly recommend that we look at these bugs with an open mind since
>> these come from new users. Because we have been using uNav for so long,
>> it may seem logical to us, but if they confuse new users, I can
>> guarantee it will confuse a lot more users. So let's have a lively
>> discussion about these in the bug reports.
>>
>> Thanks.
>>
>> Cheers,
>> Nekhelesh
>>
>>
>
>
>
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