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Fwd: Re: User Testing

 

Hi all,

I did the same this evening: just let some new users test the app
and I see one big problem:

What you want your navigation app to do is: find a destination to guide
you to...
But what the users had problems with was: How can I search for that
destination actually....

Search seems to be quite hidden.
A critical point I see is a confusing/not clearly stating "route" icon
in the header.

I thought about how to make the "search" more obvious and got ideas I
want to share:

First, in general:
-add small text descriptions below each popup-button.
- show the "send" icon in the header, overlayed by a smaller "settings"
icon (as it is not meant to be a "navigate to" icon) indicating that
there are route settings you can take.
-Also, add the search icon to the current-position-click-popup as it is
an action you might take from the current position.

if no route is active:
- Add a bottom swipe with a "search" icon leading you directly to the
searchPage (search state header, Search history still visible as in the
versions before).

If there is an active route state:
- hide the bottom swipe.

What do you think about that?

I think we should really use the time left for preparing 0.59 on
additional ux improvements as you stated Nik.


Best Joerg

Am 2016-04-14 um 11:12 schrieb Nekhelesh Ramananthan:
> Hey everyone,
> 
> I asked a few users to do user testing of uNav trunk. They really like
> uNav and the direction it is headed towards. While testing, they
> reported several useability issues that I find are valid. Some of them
> are just minor issues like "the icon is confusing", or "this doesn't
> work as I expected" etc etc. Nothing major.
> 
> I don't want to describe their issues in this email since it would
> result in a messy discussion about it. Instead I will report bugs for
> each one of them. This way we can have a clear discussion about each one
> of them in a organized fashion and more importantly refer to those bugs
> in our merge proposal or when other users hit similar issues.
> 
> I highly recommend that we look at these bugs with an open mind since
> these come from new users. Because we have been using uNav for so long,
> it may seem logical to us, but if they confuse new users, I can
> guarantee it will confuse a lot more users. So let's have a lively
> discussion about these in the bug reports.
> 
> Thanks.
> 
> Cheers,
> Nekhelesh
> 
> 




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