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[Bug 2127942] [NEW] GNOME Shell fails to start in RealVNC sessions

 

Public bug reported:

Title: GNOME Shell fails to start in RealVNC sessions after Mesa
25.0.7-0ubuntu0.24.04.2 update

Description:
After updating Mesa from 25.0.7-0ubuntu0.24.04.1 to 25.0.7-0ubuntu0.24.04.2, 
GNOME Shell no longer starts in RealVNC virtual mode sessions.

Steps to reproduce:
1. Install RealVNC Server in virtual mode (SystemXorg=1)
2. Update Mesa to 25.0.7-0ubuntu0.24.04.2
3. Connect via VNC client
4. GNOME session fails with "gnome-session-check-accelerated: GL Helper exited with code 512"

Expected: GNOME Shell starts with llvmpipe software rendering
Actual: gnome-session-failed starts, showing error dialog

Workaround: Downgrade to Mesa 25.0.7-0ubuntu0.24.04.1 or use GNOME
Flashback

System: Ubuntu 24.04 LTS
Mesa version (broken): 25.0.7-0ubuntu0.24.04.2
Mesa version (working): 25.0.7-0ubuntu0.24.04.1

** Affects: mesa (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/2127942

Title:
  GNOME Shell fails to start in RealVNC sessions

Status in mesa package in Ubuntu:
  New

Bug description:
  Title: GNOME Shell fails to start in RealVNC sessions after Mesa
  25.0.7-0ubuntu0.24.04.2 update

  Description:
  After updating Mesa from 25.0.7-0ubuntu0.24.04.1 to 25.0.7-0ubuntu0.24.04.2, 
  GNOME Shell no longer starts in RealVNC virtual mode sessions.

  Steps to reproduce:
  1. Install RealVNC Server in virtual mode (SystemXorg=1)
  2. Update Mesa to 25.0.7-0ubuntu0.24.04.2
  3. Connect via VNC client
  4. GNOME session fails with "gnome-session-check-accelerated: GL Helper exited with code 512"

  Expected: GNOME Shell starts with llvmpipe software rendering
  Actual: gnome-session-failed starts, showing error dialog

  Workaround: Downgrade to Mesa 25.0.7-0ubuntu0.24.04.1 or use GNOME
  Flashback

  System: Ubuntu 24.04 LTS
  Mesa version (broken): 25.0.7-0ubuntu0.24.04.2
  Mesa version (working): 25.0.7-0ubuntu0.24.04.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/2127942/+subscriptions