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[Bug 2126963] [NEW] sounds not working

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: john patrick <2126963@xxxxxxxxxxxxxxxxxx>
Date: Mon, 06 Oct 2025 19:16:23 -0000
Reply-to: Bug 2126963 <2126963@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx
Public bug reported:

the sounds not working and auto mute not appearing

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct  7 03:08:17 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation HD Graphics 615 [8086:591e] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Samsung Electronics Co Ltd HD Graphics 615 [144d:c150]
InstallationDate: Installed on 2025-10-04 (2 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 0cf3:e300 Qualcomm Atheros Communications QCA61x4 Bluetooth 4.0
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Lsusb-t:
 /:  Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/12p, 480M
     |__ Port 007: Dev 002, If 0, Class=Wireless, Driver=btusb, 12M
     |__ Port 007: Dev 002, If 1, Class=Wireless, Driver=btusb, 12M
 /:  Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/6p, 5000M
MachineType: SAMSUNG ELECTRONICS CO., LTD. Galaxy Book 10.6
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-33-generic root=UUID=a1cbc1a1-6643-4caa-9034-cd1ae1bc019f ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P04HAD.000.180220.WY.1652
dmi.board.asset.tag: No Asset Tag
dmi.board.name: SM-W620NZKAXTC
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGL8879A3E-C01-G001-S0003+10.0.16299
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 32
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP04HAD.000.180220.WY.1652:bd02/20/2018:br5.12:svnSAMSUNGELECTRONICSCO.,LTD.:pnGalaxyBook10.6:pvrP04HAD:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSM-W620NZKAXTC:rvrSGL8879A3E-C01-G001-S0003+10.0.16299:cvnSAMSUNGELECTRONICSCO.,LTD.:ct32:cvrN/A:skuGALAXYA5A5-A5A5-A5A5-A5A5-A5A5-PHAD:
dmi.product.family: SAMSUNG GALAXY
dmi.product.name: Galaxy Book 10.6
dmi.product.sku: GALAXY A5A5-A5A5-A5A5-A5A5-A5A5-PHAD
dmi.product.version: P04HAD
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.24.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2ubuntu0.1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble ubuntu wayland-session

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https://bugs.launchpad.net/bugs/2126963

Title:
  sounds not working

Status in xorg package in Ubuntu:
  New

Bug description:
  the sounds not working and auto mute not appearing

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: xorg 1:7.7+23ubuntu3
  ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11
  Uname: Linux 6.14.0-33-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: pass
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Oct  7 03:08:17 2025
  DistUpgraded: Fresh install
  DistroCodename: noble
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation HD Graphics 615 [8086:591e] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Samsung Electronics Co Ltd HD Graphics 615 [144d:c150]
  InstallationDate: Installed on 2025-10-04 (2 days ago)
  InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 0cf3:e300 Qualcomm Atheros Communications QCA61x4 Bluetooth 4.0
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Lsusb-t:
   /:  Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/12p, 480M
       |__ Port 007: Dev 002, If 0, Class=Wireless, Driver=btusb, 12M
       |__ Port 007: Dev 002, If 1, Class=Wireless, Driver=btusb, 12M
   /:  Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/6p, 5000M
  MachineType: SAMSUNG ELECTRONICS CO., LTD. Galaxy Book 10.6
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-33-generic root=UUID=a1cbc1a1-6643-4caa-9034-cd1ae1bc019f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2018
  dmi.bios.release: 5.12
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P04HAD.000.180220.WY.1652
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: SM-W620NZKAXTC
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SGL8879A3E-C01-G001-S0003+10.0.16299
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 32
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP04HAD.000.180220.WY.1652:bd02/20/2018:br5.12:svnSAMSUNGELECTRONICSCO.,LTD.:pnGalaxyBook10.6:pvrP04HAD:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSM-W620NZKAXTC:rvrSGL8879A3E-C01-G001-S0003+10.0.16299:cvnSAMSUNGELECTRONICSCO.,LTD.:ct32:cvrN/A:skuGALAXYA5A5-A5A5-A5A5-A5A5-A5A5-PHAD:
  dmi.product.family: SAMSUNG GALAXY
  dmi.product.name: Galaxy Book 10.6
  dmi.product.sku: GALAXY A5A5-A5A5-A5A5-A5A5-A5A5-PHAD
  dmi.product.version: P04HAD
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.24.04.2
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2ubuntu0.1

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Follow ups

[Bug 2126963] Re: [Samsung Galaxy Book 10.6] Sound not working
From: Daniel van Vugt, 2025-10-07
[Bug 2126963] Re: sounds not working
From: Daniel Letzeisen, 2025-10-06
[Bug 2126963] Re: sounds not working
From: Daniel Letzeisen, 2025-10-06