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[Bug 2126856] [NEW] network-manager fails silently after a wifi password change

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: John Pye <2126856@xxxxxxxxxxxxxxxxxx>
Date: Sun, 05 Oct 2025 01:12:29 -0000
Reply-to: Bug 2126856 <2126856@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx
Public bug reported:

After a change to my institutional wifi password, network manager fails
to alert me that the login was unsuccessful, and instead silently fails
to connect. There needs to be an alert and a prompt for updated
credentials. This works correctly on iPad, for example, with an
'incorrect password' popup requesting username and password to be
entered, but not on Ubuntu 24.04.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: network-manager 1.46.0-1ubuntu2.2
ProcVersionSignature: Ubuntu 6.14.0-29.29~24.04.1-generic 6.14.8
Uname: Linux 6.14.0-29-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct  5 11:55:13 2025
InstallationDate: Installed on 2025-09-09 (25 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
IpRoute:
 default via 10.28.64.1 dev wlx000f55a8aa2a proto dhcp src 10.28.92.4 metric 600 
 10.28.64.0/19 dev wlx000f55a8aa2a proto kernel scope link src 10.28.92.4 metric 600
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
RebootRequiredPkgs: Error: path contained symlinks.
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-dev:
 DEVICE           TYPE      STATE                   IP4-CONNECTIVITY  IP6-CONNECTIVITY  DBUS-PATH                                  CONNECTION  CON-UUID                              CON-PATH                                           
 wlx000f55a8aa2a  wifi      connected               full              limited           /org/freedesktop/NetworkManager/Devices/3  ANU-Secure  fb579238-d257-4c82-b80e-1688b8739d8d  /org/freedesktop/NetworkManager/ActiveConnection/8 
 lo               loopback  connected (externally)  unknown           unknown           /org/freedesktop/NetworkManager/Devices/1  lo          ec1c7717-e1df-45b7-9aed-a3e55da895c3  /org/freedesktop/NetworkManager/ActiveConnection/1 
 enp0s31f6        ethernet  unavailable             none              none              /org/freedesktop/NetworkManager/Devices/2  --          --                                    --
nmcli-nm:
 RUNNING  VERSION  STATE      STARTUP  CONNECTIVITY  NETWORKING  WIFI-HW  WIFI     WWAN-HW  WWAN    
 running  1.46.0   connected  started  full          enabled     enabled  enabled  missing  enabled

** Affects: network-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble wayland-session

-- 
You received this bug notification because you are a member of
Debcrafters packages, which is subscribed to network-manager in Ubuntu.
https://bugs.launchpad.net/bugs/2126856

Title:
  network-manager fails silently after a wifi password change

Status in network-manager package in Ubuntu:
  New

Bug description:
  After a change to my institutional wifi password, network manager
  fails to alert me that the login was unsuccessful, and instead
  silently fails to connect. There needs to be an alert and a prompt for
  updated credentials. This works correctly on iPad, for example, with
  an 'incorrect password' popup requesting username and password to be
  entered, but not on Ubuntu 24.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: network-manager 1.46.0-1ubuntu2.2
  ProcVersionSignature: Ubuntu 6.14.0-29.29~24.04.1-generic 6.14.8
  Uname: Linux 6.14.0-29-generic x86_64
  NonfreeKernelModules: zfs
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  CRDA: N/A
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct  5 11:55:13 2025
  InstallationDate: Installed on 2025-09-09 (25 days ago)
  InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
  IpRoute:
   default via 10.28.64.1 dev wlx000f55a8aa2a proto dhcp src 10.28.92.4 metric 600 
   10.28.64.0/19 dev wlx000f55a8aa2a proto kernel scope link src 10.28.92.4 metric 600
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  RebootRequiredPkgs: Error: path contained symlinks.
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-dev:
   DEVICE           TYPE      STATE                   IP4-CONNECTIVITY  IP6-CONNECTIVITY  DBUS-PATH                                  CONNECTION  CON-UUID                              CON-PATH                                           
   wlx000f55a8aa2a  wifi      connected               full              limited           /org/freedesktop/NetworkManager/Devices/3  ANU-Secure  fb579238-d257-4c82-b80e-1688b8739d8d  /org/freedesktop/NetworkManager/ActiveConnection/8 
   lo               loopback  connected (externally)  unknown           unknown           /org/freedesktop/NetworkManager/Devices/1  lo          ec1c7717-e1df-45b7-9aed-a3e55da895c3  /org/freedesktop/NetworkManager/ActiveConnection/1 
   enp0s31f6        ethernet  unavailable             none              none              /org/freedesktop/NetworkManager/Devices/2  --          --                                    --
  nmcli-nm:
   RUNNING  VERSION  STATE      STARTUP  CONNECTIVITY  NETWORKING  WIFI-HW  WIFI     WWAN-HW  WWAN    
   running  1.46.0   connected  started  full          enabled     enabled  enabled  missing  enabled

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