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Re: Tsunami TXT alert delays - any thoughts?

 


On 2009-10-01, at 11:10 , Tim McNamara wrote:

Shiny, et al

Do you have any idea why a paid TXT alert service would run a few hours late? http://www.stuff.co.nz/national/2921072/Tsunami-text-warning-fails Obviously, it's pretty hard to run diagnostics from a media article.. but do you know where bottlenecks might occur?

Is there anything that Sahana's SMS messaging system (Kannel / SMSTools) could do to minimise this latency?

The only real option is to move away from point-to-point SMS and implement broadcast SMS. Most back-end SMS server processing capacity at Telco's is designed to handle usual peaks, not the surge of messages associated with an alert for an event such as a tsunami.

There is little that a non-broadcast system can do, as the SMS servers are still likely to get swamped by increased traffic from people going 'Did you feel the earthquake?' etc. I don't believe there is much available in term of prioritisation of SMS either.

It might be very timely to raise this report again ;)

Public Alerting: Options Assessment
<http://www.civildefence.govt.nz/memwebsite.nsf/wpg_URL/For-the-CDEM-Sector-Publications-Public-Alerting-Options-Assessment?OpenDocument >

Most of the issues with SMS alerting should be covered in this document to a far amount of detail.

Cheers Gavin

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