sahana-nz team mailing list archive

[Tim McNamara <paperless@xxxxxxxxxxxxxxxxx>]

---------- Forwarded message ----------
From: Justin Lewis <Justin.Lewis@xxxxxxxxxxxxx>
Date: 2009/10/1
Subject: RE: [Sahana-nz] Tsunami TXT alert delays - any thoughts?
To: Tim McNamara <paperless@xxxxxxxxxxxxxxxxx>


 Happy to have it forwarded to the list.



I would say maybe 1m and longer just to be on the safe side




Regards,

*Justin Lewis*
Internet Sales Specialist
Telecom Business Hub

T

0800 10 80 10 then extn (extn 33732)

  F

0800 800 126

E

justin.lewis@xxxxxxxxxxxxx

W

www.telecombusinesshub.co.nz



Internet Sales Team:

Phone 0800 BUSINESS (287463) Opt 1 then 2

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"This communication, including any attachments, is confidential. If you are
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 ------------------------------

*From:* Tim McNamara [mailto:paperless@xxxxxxxxxxxxxxxxx]
*Sent:* Thursday, 1 October 2009 11:44 a.m.
*To:* Justin Lewis
*Subject:* Re: [Sahana-nz] Tsunami TXT alert delays - any thoughts?



Cheers Justin



Can I forward this message to the list?



Do you have any idea how long the stagger should be? E.g. 10secs or 1m?



2009/10/1 Justin Lewis <Justin.Lewis@xxxxxxxxxxxxx>

Hi Tim,



Having talked to a few people about this already, looks like what happened
is when the texts came into ours and other providers message handling
systems they were not stagged so 4000 odd texts all coming in at the same
time overloaded it.



Also we overloaded the switches with texts and calls just in general.



I would recommend a staggered approach, maybe 500 – 1000 at a time.






Regards,

*Justin Lewis*
Internet Sales Specialist
Telecom Business Hub

T

0800 10 80 10 then extn (extn 33732)

  F

0800 800 126

E

justin.lewis@xxxxxxxxxxxxx

W

www.telecombusinesshub.co.nz



Internet Sales Team:

Phone 0800 BUSINESS (287463) Opt 1 then 2

query@xxxxxxxxxxxxxxxxxxxxxxxx
 ------------------------------

"This communication, including any attachments, is confidential. If you are
not the intended recipient, you should not read it - please contact me
immediately, destroy it, and do not copy or use any part of this
communication or disclose anything about it. Thank you. Please note that
this communication does not designate an information system for the purposes
of the Electronic Transactions Act 2002."


 ------------------------------

*From:* sahana-nz-bounces+justin.lewis=telecom.co.nz@xxxxxxxxxxxxxxxxxxx[mailto:
sahana-nz-bounces+justin.lewis <sahana-nz-bounces%2Bjustin.lewis>=
telecom.co.nz@xxxxxxxxxxxxxxxxxxx] *On Behalf Of *Tim McNamara
*Sent:* Thursday, 1 October 2009 11:10 a.m.
*To:* sahana-nz@xxxxxxxxxxxxxxxxxxx
*Subject:* [Sahana-nz] Tsunami TXT alert delays - any thoughts?



Shiny, et al



Do you have any idea why a paid TXT alert service would run a few hours
late? http://www.stuff.co.nz/national/2921072/Tsunami-text-warning-failsObviously,
it's pretty hard to run diagnostics from a media article.. but do
you know where bottlenecks might occur?



Is there anything that Sahana's SMS messaging system (Kannel / SMSTools)
could do to minimise this latency?