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Message #00036
[Bug 1459932] Re: Current Email functionality in the Public Cloud isn't working
What is the link for the early access PHP page?
Do we have access to those vms to check logs?
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Jio DevOps, which is a bug assignee.
https://bugs.launchpad.net/bugs/1459932
Title:
Current Email functionality in the Public Cloud isn't working
Status in Jio:
New
Bug description:
We're using ESB to send emails to users for public cloud. Currently we use a google account to send these emails. On the production environment, we have the ESB notification server at https://49.49.4.176/il/notificationapi. Current flow:
1. Users go to the "early access" PHP webpage.
2. User signs up on that page with 5 info: Name, Organization, Email address, phone number and a captcha. Clicks on Submit.
3. This person is registered as a "lead" in SugarCRM.
4. The CRM support agent/user will convert this "lead" to a "contact" to confirm this is a valid user.
5. This triggers an email to the registered email address.
The issue is that the email is not going out to the user's registered email address.
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References