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[Bug 2129565] Re: package polkitd 124-2ubuntu1.24.04.2 failed to install/upgrade: installed polkitd package post-installation script subprocess returned error exit status 1

 

So, this left me at an installed 24.04 OS but with those packages above
having issues. Running apt install showed the rest of the error
messages, which I repeat below:

Do you want to continue? [Y/n] y
Setting up polkitd (124-2ubuntu1.24.04.2) ...
Failed to check if group polkitd already exists: Connection refused
id: ‘polkitd’: no such user
chown: invalid group: ‘root:polkitd’
dpkg: error processing package polkitd (--configure):
 installed polkitd package post-installation script subprocess returned error exit status 1
No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          dpkg: dependency problems prevent configuration of pkexec:
 pkexec depends on polkitd (= 124-2ubuntu1.24.04.2); however:
  Package polkitd is not configured yet.


Fixing this required adding the polkitd group and user manually, as follows:
groupadd -r polkitd
useradd -r -g polkitd -d / -s /sbin/nologin -c "User for polkitd" polkit

ant then running
apt install polkitd

though google suggests running it as apt --reinstall install polkitd


Running 
apt install pkexec packagekit modemmanager policykit-1 packagekit-tools software-properties-common ubuntu-server

aftewards showed nothing needed to be done, and then an apt autoremove
cleaned up the unused packages that the do-release-upgrade would
presumably have removed.

I have no idea if this leaves my server stable. I can login and do
installs now though, and its not prod so Im going to forge ahead a bit.
But any assurance that nothing else needs to be cleaned up or installed
manually would be nice.

-- 
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https://bugs.launchpad.net/bugs/2129565

Title:
  package polkitd 124-2ubuntu1.24.04.2 failed to install/upgrade:
  installed polkitd package post-installation script subprocess returned
  error exit status 1

Status in policykit-1 package in Ubuntu:
  New

Bug description:
  do-release-upgrade from 22.04 to 24.04 (right after doing a 20.04 to
  22.04 upgrade) resulted in this error

  dpkg: error processing package policykit-1 (--configure):
   dependency problems - leaving unconfigured
  dpkg: dependency problems prevent configuration of packagekit-tools:
   packagekit-tools depends on packagekit (= 1.2.8-2ubuntu1.2); however:
    Package packagekit is not configured yet.

  dpkg: error processing package packagekit-tools (--configure):
   dependency problems - leaving unconfigured
  dpkg: dependency problems prevent configuration of software-properties-common:
   software-properties-common depends on packagekit; however:
    Package packagekit is not configured yet.

  dpkg: error processing package software-properties-common (--configure):
   dependency problems - leaving unconfigured
  dpkg: dependency problems prevent configuration of ubuntu-server:
   ubuntu-server depends on software-properties-common; however:
    Package software-properties-common is not configured yet.

  dpkg: error processing package ubuntu-server (--configure):
   dependency problems - leaving unconfigured
  Errors were encountered while processing:
   polkitd
   pkexec
   packagekit
   modemmanager
   policykit-1
   packagekit-tools
   software-properties-common
   ubuntu-server

  
  There are errors before that but I can page backup to see them (or at least, I don't know how to). Previous server I did this on had no issues at all.

  What I expected to happen: 22.04 to 24.04 do-release-upgrade to finish without errors.
  What happened instead: dpkg threw errors that a the packagekit-tools package was a dependency for the listed packages, but hadn't been configured yet.

  ProblemType: Package
  DistroRelease: Ubuntu 24.04
  Package: polkitd 124-2ubuntu1.24.04.2
  ProcVersionSignature: Ubuntu 5.15.0-160.170-generic 5.15.189
  Uname: Linux 5.15.0-160-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  CasperMD5CheckResult: pass
  CloudArchitecture: x86_64
  CloudID: none
  CloudName: none
  CloudPlatform: none
  CloudSubPlatform: config
  Date: Wed Oct 22 14:52:44 2025
  ErrorMessage: installed polkitd package post-installation script subprocess returned error exit status 1
  InstallationDate: Installed on 2022-11-14 (1073 days ago)
  InstallationMedia: Ubuntu-Server 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
  Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
  PythonDetails: N/A
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions:
   dpkg 1.22.6ubuntu6.5
   apt  2.8.3
  SourcePackage: policykit-1
  Title: package polkitd 124-2ubuntu1.24.04.2 failed to install/upgrade: installed polkitd package post-installation script subprocess returned error exit status 1
  UpgradeStatus: Upgraded to noble on 2025-10-22 (0 days ago)

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References