debcrafters-packages team mailing list archive

[Ник <2127903@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When connecting Eaton E5 650i UPS via USB to Fujitsu ESPRIMO E710 E85+,
Ubuntu 24.04.3 shows a red battery icon with 0% charge and the warning "Battery empty".
In Windows, the UPS charge/discharge status is displayed correctly.

Steps to reproduce:
1. Connect Eaton E5 650i UPS via USB.
2. Observe the system tray battery icon and `upower -d` output.

Expected behavior:
The correct UPS charge/discharge status should be displayed.

Actual behavior:
Ubuntu always shows 0% and "Battery empty".

Hardware and software details:
- PC: Fujitsu ESPRIMO E710 E85+
- UPS: Eaton E5 650i
- GPU: Radeon 5450
- OS: Ubuntu 24.04.3 LTS (kernel 6.8.x)

Logs attached: upower.txt

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: upower 1.90.3-1
ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 15 08:54:14 2025
InstallationDate: Installed on 2025-10-14 (1 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
ProcEnviron:
 LANG=ru_RU.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: upower
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: upower (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble wayland-session

** Attachment added: "upower.txt"
   https://bugs.launchpad.net/bugs/2127903/+attachment/5917999/+files/upower.txt

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https://bugs.launchpad.net/bugs/2127903

Title:
  Eaton E5 650i UPS detected as empty battery (0%) on Ubuntu 24.04.3

Status in upower package in Ubuntu:
  New

Bug description:
  When connecting Eaton E5 650i UPS via USB to Fujitsu ESPRIMO E710 E85+,
  Ubuntu 24.04.3 shows a red battery icon with 0% charge and the warning "Battery empty".
  In Windows, the UPS charge/discharge status is displayed correctly.

  Steps to reproduce:
  1. Connect Eaton E5 650i UPS via USB.
  2. Observe the system tray battery icon and `upower -d` output.

  Expected behavior:
  The correct UPS charge/discharge status should be displayed.

  Actual behavior:
  Ubuntu always shows 0% and "Battery empty".

  Hardware and software details:
  - PC: Fujitsu ESPRIMO E710 E85+
  - UPS: Eaton E5 650i
  - GPU: Radeon 5450
  - OS: Ubuntu 24.04.3 LTS (kernel 6.8.x)

  Logs attached: upower.txt

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: upower 1.90.3-1
  ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11
  Uname: Linux 6.14.0-33-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct 15 08:54:14 2025
  InstallationDate: Installed on 2025-10-14 (1 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
  ProcEnviron:
   LANG=ru_RU.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: upower
  UpgradeStatus: No upgrade log present (probably fresh install)

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