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[Bug 2127879] [NEW] 24.04.2 upgrade to .3 fails reboot (Xorg freeze?)

 

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Fresh install of Ubuntu Desktop 24.04.2 on Dell Precision 7810 works
fine. Apply patches to 24.04.3 causes reboot to hang at a blank screen
then power down. Fresh install of Ubuntu 24.04.3 also fails after the
install is done and is rebooted from disk.

Workaround is to boot in recovery mode then resume. Problem also occurs
in a text console boot (sudo systemctl set-default multi-user.target)

Thanks in advance for any help. This machine has served me well through
many LTS releases.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia zfs
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
 DeviceFileMinor: 4323
 DeviceFileMode: 256
 DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.03.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  550.163.01  Tue Apr  8 12:41:17 UTC 2025
 GCC version:
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
BootLog:
 
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 14 11:59:29 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 NVIDIA Corporation GM204GL [Quadro M4000] [10de:13f1] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation GM204GL [Quadro M4000] [10de:1153]
InstallationDate: Installed on 2025-10-11 (4 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: Dell Inc. Precision Tower 7810
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_5umbut@/vmlinuz-6.14.0-33-generic root=ZFS=rpool/ROOT/ubuntu_5umbut ro recovery nomodeset dis_ucode_ldr
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/28/2017
dmi.bios.release: 65.17
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0KJCC5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd02/28/2017:br65.17:svnDellInc.:pnPrecisionTower7810:pvr:rvnDellInc.:rn0KJCC5:rvrA00:cvnDellInc.:ct7:cvr:sku0618:
dmi.product.name: Precision Tower 7810
dmi.product.sku: 0618
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.24.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2ubuntu0.1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug freeze noble ubuntu
-- 
24.04.2 upgrade to .3 fails reboot (Xorg freeze?)
https://bugs.launchpad.net/bugs/2127879
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