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[Bug 2127781] [NEW] Landscape printing not working with Ricoh printer (and possibly others)

 

Public bug reported:

Hi everyone,i am running a Ricoh MP C305 printer and cups-filters 2.0.1 with Kubuntu 25.10 (confirmed as well on 25.04 with another computer anyway).
When printing from Okular a document in landscape layout, it is printed with the correct orientation but the width of the printed document fits a portrait document (so everything is resized down to portrait width which looks weird on the page of course), and when printing from OnlyOffice, the orientation remains in portrait but the width of the document looks like a landscape one, so the edges are going out of the page.
Printing in PDF works, printing from Firefox seems to be working as well for some reason.
There is a github issue that looks similar :
https://github.com/OpenPrinting/cups-filters/issues/638

Bug was reported earlier, fixed and it looks now like a regression.

mauro@mauro-amd:~ $ dpkg -l | grep cups-filters
ii cups-filters 2.0.1-0ubuntu3 amd64 OpenPrinting CUPS Filters - Main Package
ii cups-filters-core-drivers 2.0.1-0ubuntu3 amd64 OpenPrinting CUPS Filters - Driverless printing
mauro@mauro-amd:~ $

ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: cups-filters 2.0.1-0ubuntu3
ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7
Uname: Linux 6.17.0-5-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Mon Oct 13 13:19:59 2025
InstallationDate: Installed on 2024-12-06 (311 days ago)
InstallationMedia: Kubuntu 24.10 "Oracular Oriole" - Release amd64 (20241007.6)
Lpstat:
 device for Aficio_MP_C305: dnssd://RICOH%20Aficio%20MP%20C305%20%5B002673592C8C%5D._pdl-datastream._tcp.local/
 device for HP_OfficeJet_Pro_9010_series_8DE918: implicitclass://HP_OfficeJet_Pro_9010_series_8DE918/
 device for RICOH_Aficio_MP_C305_002673592C8C: implicitclass://RICOH_Aficio_MP_C305_002673592C8C/
MachineType: ASUS System Product Name
Papersize: a4
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_OfficeJet_Pro_9010_series_8DE918.ppd', '/etc/cups/ppd/Aficio_MP_C305.ppd', '/etc/cups/ppd/RICOH_Aficio_MP_C305_002673592C8C.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_OfficeJet_Pro_9010_series_8DE918.ppd: Permission denied
 grep: /etc/cups/ppd/Aficio_MP_C305.ppd: Permission denied
 grep: /etc/cups/ppd/RICOH_Aficio_MP_C305_002673592C8C.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.17.0-5-generic root=UUID=9bbe39c6-f480-41be-8860-4c6a01d251ab ro quiet cryptdevice=UUID=9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3:luks-9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3 root=/dev/mapper/luks-9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3 splash vt.handoff=7
SourcePackage: cups-filters
UpgradeStatus: Upgraded to questing on 2025-10-12 (1 days ago)
dmi.bios.date: 01/13/2025
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5002
dmi.board.asset.tag: Default string
dmi.board.name: ROG CROSSHAIR VIII HERO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5002:bd01/13/2025:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRVIIIHERO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

** Affects: cups-filters (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug questing wayland-session

-- 
You received this bug notification because you are a member of
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https://bugs.launchpad.net/bugs/2127781

Title:
  Landscape printing not working with Ricoh printer (and possibly
  others)

Status in cups-filters package in Ubuntu:
  New

Bug description:
  Hi everyone,i am running a Ricoh MP C305 printer and cups-filters 2.0.1 with Kubuntu 25.10 (confirmed as well on 25.04 with another computer anyway).
  When printing from Okular a document in landscape layout, it is printed with the correct orientation but the width of the printed document fits a portrait document (so everything is resized down to portrait width which looks weird on the page of course), and when printing from OnlyOffice, the orientation remains in portrait but the width of the document looks like a landscape one, so the edges are going out of the page.
  Printing in PDF works, printing from Firefox seems to be working as well for some reason.
  There is a github issue that looks similar :
  https://github.com/OpenPrinting/cups-filters/issues/638

  Bug was reported earlier, fixed and it looks now like a regression.

  mauro@mauro-amd:~ $ dpkg -l | grep cups-filters
  ii cups-filters 2.0.1-0ubuntu3 amd64 OpenPrinting CUPS Filters - Main Package
  ii cups-filters-core-drivers 2.0.1-0ubuntu3 amd64 OpenPrinting CUPS Filters - Driverless printing
  mauro@mauro-amd:~ $

  ProblemType: Bug
  DistroRelease: Ubuntu 25.10
  Package: cups-filters 2.0.1-0ubuntu3
  ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7
  Uname: Linux 6.17.0-5-generic x86_64
  ApportVersion: 2.33.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: KDE
  Date: Mon Oct 13 13:19:59 2025
  InstallationDate: Installed on 2024-12-06 (311 days ago)
  InstallationMedia: Kubuntu 24.10 "Oracular Oriole" - Release amd64 (20241007.6)
  Lpstat:
   device for Aficio_MP_C305: dnssd://RICOH%20Aficio%20MP%20C305%20%5B002673592C8C%5D._pdl-datastream._tcp.local/
   device for HP_OfficeJet_Pro_9010_series_8DE918: implicitclass://HP_OfficeJet_Pro_9010_series_8DE918/
   device for RICOH_Aficio_MP_C305_002673592C8C: implicitclass://RICOH_Aficio_MP_C305_002673592C8C/
  MachineType: ASUS System Product Name
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_OfficeJet_Pro_9010_series_8DE918.ppd', '/etc/cups/ppd/Aficio_MP_C305.ppd', '/etc/cups/ppd/RICOH_Aficio_MP_C305_002673592C8C.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_OfficeJet_Pro_9010_series_8DE918.ppd: Permission denied
   grep: /etc/cups/ppd/Aficio_MP_C305.ppd: Permission denied
   grep: /etc/cups/ppd/RICOH_Aficio_MP_C305_002673592C8C.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.17.0-5-generic root=UUID=9bbe39c6-f480-41be-8860-4c6a01d251ab ro quiet cryptdevice=UUID=9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3:luks-9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3 root=/dev/mapper/luks-9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3 splash vt.handoff=7
  SourcePackage: cups-filters
  UpgradeStatus: Upgraded to questing on 2025-10-12 (1 days ago)
  dmi.bios.date: 01/13/2025
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5002
  dmi.board.asset.tag: Default string
  dmi.board.name: ROG CROSSHAIR VIII HERO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5002:bd01/13/2025:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRVIIIHERO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

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