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[Bug 2127219] [NEW] Audio system failures since Ubuntu 24.04LTS

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: B M <2127219@xxxxxxxxxxxxxxxxxx>
Date: Thu, 09 Oct 2025 22:33:21 -0000
Reply-to: Bug 2127219 <2127219@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx
Public bug reported:

I currently have a Huawei D14 laptop with a 10th generation Intel Core
i1 processor. When I connect wired headphones, not only do they not
work, but the laptop's internal speakers also play sound. On the other
hand, if I connect an external monitor, connect the headphones to the
monitor, and select “listen through the monitor” in the Ubuntu settings,
not only does it not work, but it also slows down my internet (at least
YouTube videos stop loading). The report was sent with Ubuntu 25.04,
however, this is something that happens even with version 24.04LTS.

P.S. What are those designs they've been coming out with lately for the
versions? Anyone who says they're “good” is lying!

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: alsa-base 1.0.25+dfsg-0ubuntu8
ProcVersionSignature: hostname 6.14.0-33.33-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  Black69Magic      3097 F.... pipewire
                      Black69Magic      3102 F.... wireplumber
 /dev/snd/pcmC0D5p:   Black69Magic      3097 F...m pipewire
 /dev/snd/seq:        Black69Magic      3097 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct  9 17:16:55 2025
MachineType: HUAWEI NBLB-WAX9N
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2023
dmi.bios.release: 1.45
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.45
dmi.board.asset.tag: NULL
dmi.board.name: NBLB-WAX9N-PCB-B2
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: NULL
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.45
dmi.modalias: dmi:bvnHUAWEI:bvr1.45:bd01/17/2023:br1.45:efr1.45:svnHUAWEI:pnNBLB-WAX9N:pvrM1010:rvnHUAWEI:rnNBLB-WAX9N-PCB-B2:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC331:
dmi.product.family: MateBook D
dmi.product.name: NBLB-WAX9N
dmi.product.sku: C331
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug plucky wayland-session

** Description changed:

  I currently have a Huawei D14 laptop with a 10th generation Intel Core
  i1 processor. When I connect wired headphones, not only do they not
  work, but the laptop's internal speakers also play sound. On the other
  hand, if I connect an external monitor, connect the headphones to the
  monitor, and select “listen through the monitor” in the Ubuntu settings,
  not only does it not work, but it also slows down my internet (at least
  YouTube videos stop loading). The report was sent with Ubuntu 25.04,
  however, this is something that happens even with version 24.04LTS.
  
  P.S. What are those designs they've been coming out with lately for the
  versions? Anyone who says they're “good” is lying!
  
  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu8
  ProcVersionSignature: hostname 6.14.0-33.33-generic 6.14.11
  Uname: Linux 6.14.0-33-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5.3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  celis      3097 F.... pipewire
-                       celis      3102 F.... wireplumber
-  /dev/snd/pcmC0D5p:   celis      3097 F...m pipewire
-  /dev/snd/seq:        celis      3097 F.... pipewire
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  Black69Magic      3097 F.... pipewire
+                       Black69Magic      3102 F.... wireplumber
+  /dev/snd/pcmC0D5p:   Black69Magic      3097 F...m pipewire
+  /dev/snd/seq:        Black69Magic      3097 F.... pipewire
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct  9 17:16:55 2025
  MachineType: HUAWEI NBLB-WAX9N
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/17/2023
  dmi.bios.release: 1.45
  dmi.bios.vendor: HUAWEI
  dmi.bios.version: 1.45
  dmi.board.asset.tag: NULL
  dmi.board.name: NBLB-WAX9N-PCB-B2
  dmi.board.vendor: HUAWEI
  dmi.board.version: M1010
  dmi.chassis.asset.tag: NULL
  dmi.chassis.type: 10
  dmi.chassis.vendor: HUAWEI
  dmi.chassis.version: M1010
  dmi.ec.firmware.release: 1.45
  dmi.modalias: dmi:bvnHUAWEI:bvr1.45:bd01/17/2023:br1.45:efr1.45:svnHUAWEI:pnNBLB-WAX9N:pvrM1010:rvnHUAWEI:rnNBLB-WAX9N-PCB-B2:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC331:
  dmi.product.family: MateBook D
  dmi.product.name: NBLB-WAX9N
  dmi.product.sku: C331
  dmi.product.version: M1010
  dmi.sys.vendor: HUAWEI

-- 
You received this bug notification because you are a member of
Debcrafters packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2127219

Title:
  Audio system failures since Ubuntu 24.04LTS

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I currently have a Huawei D14 laptop with a 10th generation Intel Core
  i1 processor. When I connect wired headphones, not only do they not
  work, but the laptop's internal speakers also play sound. On the other
  hand, if I connect an external monitor, connect the headphones to the
  monitor, and select “listen through the monitor” in the Ubuntu
  settings, not only does it not work, but it also slows down my
  internet (at least YouTube videos stop loading). The report was sent
  with Ubuntu 25.04, however, this is something that happens even with
  version 24.04LTS.

  P.S. What are those designs they've been coming out with lately for
  the versions? Anyone who says they're “good” is lying!

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu8
  ProcVersionSignature: hostname 6.14.0-33.33-generic 6.14.11
  Uname: Linux 6.14.0-33-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  Black69Magic      3097 F.... pipewire
                        Black69Magic      3102 F.... wireplumber
   /dev/snd/pcmC0D5p:   Black69Magic      3097 F...m pipewire
   /dev/snd/seq:        Black69Magic      3097 F.... pipewire
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct  9 17:16:55 2025
  MachineType: HUAWEI NBLB-WAX9N
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/17/2023
  dmi.bios.release: 1.45
  dmi.bios.vendor: HUAWEI
  dmi.bios.version: 1.45
  dmi.board.asset.tag: NULL
  dmi.board.name: NBLB-WAX9N-PCB-B2
  dmi.board.vendor: HUAWEI
  dmi.board.version: M1010
  dmi.chassis.asset.tag: NULL
  dmi.chassis.type: 10
  dmi.chassis.vendor: HUAWEI
  dmi.chassis.version: M1010
  dmi.ec.firmware.release: 1.45
  dmi.modalias: dmi:bvnHUAWEI:bvr1.45:bd01/17/2023:br1.45:efr1.45:svnHUAWEI:pnNBLB-WAX9N:pvrM1010:rvnHUAWEI:rnNBLB-WAX9N-PCB-B2:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC331:
  dmi.product.family: MateBook D
  dmi.product.name: NBLB-WAX9N
  dmi.product.sku: C331
  dmi.product.version: M1010
  dmi.sys.vendor: HUAWEI

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