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[Bug 2126608] [NEW] No built-in audio on Acer Chromebook GE 16 inch laptop

 

Public bug reported:

Hi, I managed to install Ubuntu 24.04 LTS natively (but with the
mainline kernel 6.17) on an Acer Chromebook GE 16 inch laptop, but there
is no sound from the built-in speaker.

Here's some basic infor about the laptop:

## $ inxi --audio
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio
    driver: sof-audio-pci-intel-tgl
  API: ALSA v: k6.17.0-061700-generic status: kernel-api
  Server-1: PipeWire v: 1.0.5 status: active


## $ neofetch  --off

OS: Ubuntu 24.04.3 LTS x86_64 
Host: Osiris rev3 
Kernel: 6.17.0-061700-generic 
DE: GNOME 46.0 
CPU: 12th Gen Intel i5-1240P (16) @ 4.400GHz 
GPU: Intel Alder Lake-P GT2 [Iris Xe Graphics] 


## $ wpctl status
PipeWire 'pipewire-0' [1.0.5]
Audio
 ├─ Devices:
 │      48. Alder Lake PCH-P High Definition Audio Controller [alsa]
 │  
 ├─ Sinks:
 │  *   33. Dummy Output                        [vol: 1.00]
 │  
 ├─ Sink endpoints:
 │  
 ├─ Sources:
 │  
 ├─ Source endpoints:
 │  
 └─ Streams:
Settings
 └─ Default Configured Node Names:
         0. Audio/Sink    auto_null


##

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
Uname: Linux 6.17.0-061700-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  rg         2629 F.... wireplumber
 /dev/snd/seq:        rg         2625 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct  1 15:17:05 2025
InstallationDate: Installed on 2025-10-01 (0 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
MachineType: Google Osiris
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/27/2025
dmi.bios.release: 0.0
dmi.bios.vendor: coreboot
dmi.bios.version: MrChromebox-2503.0
dmi.board.name: Osiris
dmi.board.vendor: Google
dmi.board.version: rev3
dmi.chassis.type: 9
dmi.chassis.vendor: Google
dmi.ec.firmware.release: 0.0
dmi.modalias: dmi:bvncoreboot:bvrMrChromebox-2503.0:bd04/27/2025:br0.0:efr0.0:svnGoogle:pnOsiris:pvrrev3:rvnGoogle:rnOsiris:rvrrev3:cvnGoogle:ct9:cvr:skusku1179697:
dmi.product.family: Google_Brya
dmi.product.name: Osiris
dmi.product.sku: sku1179697
dmi.product.version: rev3
dmi.sys.vendor: Google

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

-- 
You received this bug notification because you are a member of
Debcrafters packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2126608

Title:
  No built-in audio on Acer Chromebook GE 16 inch laptop

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi, I managed to install Ubuntu 24.04 LTS natively (but with the
  mainline kernel 6.17) on an Acer Chromebook GE 16 inch laptop, but
  there is no sound from the built-in speaker.

  Here's some basic infor about the laptop:

  ## $ inxi --audio
  Audio:
    Device-1: Intel Alder Lake PCH-P High Definition Audio
      driver: sof-audio-pci-intel-tgl
    API: ALSA v: k6.17.0-061700-generic status: kernel-api
    Server-1: PipeWire v: 1.0.5 status: active

  
  ## $ neofetch  --off

  OS: Ubuntu 24.04.3 LTS x86_64 
  Host: Osiris rev3 
  Kernel: 6.17.0-061700-generic 
  DE: GNOME 46.0 
  CPU: 12th Gen Intel i5-1240P (16) @ 4.400GHz 
  GPU: Intel Alder Lake-P GT2 [Iris Xe Graphics] 

  
  ## $ wpctl status
  PipeWire 'pipewire-0' [1.0.5]
  Audio
   ├─ Devices:
   │      48. Alder Lake PCH-P High Definition Audio Controller [alsa]
   │  
   ├─ Sinks:
   │  *   33. Dummy Output                        [vol: 1.00]
   │  
   ├─ Sink endpoints:
   │  
   ├─ Sources:
   │  
   ├─ Source endpoints:
   │  
   └─ Streams:
  Settings
   └─ Default Configured Node Names:
           0. Audio/Sink    auto_null

  
  ##

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu7
  Uname: Linux 6.17.0-061700-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rg         2629 F.... wireplumber
   /dev/snd/seq:        rg         2625 F.... pipewire
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct  1 15:17:05 2025
  InstallationDate: Installed on 2025-10-01 (0 days ago)
  InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
  MachineType: Google Osiris
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
  SourcePackage: alsa-driver
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/27/2025
  dmi.bios.release: 0.0
  dmi.bios.vendor: coreboot
  dmi.bios.version: MrChromebox-2503.0
  dmi.board.name: Osiris
  dmi.board.vendor: Google
  dmi.board.version: rev3
  dmi.chassis.type: 9
  dmi.chassis.vendor: Google
  dmi.ec.firmware.release: 0.0
  dmi.modalias: dmi:bvncoreboot:bvrMrChromebox-2503.0:bd04/27/2025:br0.0:efr0.0:svnGoogle:pnOsiris:pvrrev3:rvnGoogle:rnOsiris:rvrrev3:cvnGoogle:ct9:cvr:skusku1179697:
  dmi.product.family: Google_Brya
  dmi.product.name: Osiris
  dmi.product.sku: sku1179697
  dmi.product.version: rev3
  dmi.sys.vendor: Google

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