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[Bug 2124253] Re: Factory reset tools window exceeds display size at high display scale settings

 

Tested factory-reset-tools from latest/candidate: 0+git.d34bd5294 2025-09-30 (59) 32MB -
Looks good

** Attachment added: "remmina_BR10-DVT2-C1X_10.102.180.95_20251001-004044.png"
   https://bugs.launchpad.net/ubuntu-desktop-provision/+bug/2124253/+attachment/5913529/+files/remmina_BR10-DVT2-C1X_10.102.180.95_20251001-004044.png

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https://bugs.launchpad.net/bugs/2124253

Title:
  Factory reset tools window exceeds display size at high display scale
  settings

Status in OEM Priority Project:
  New
Status in ubuntu-desktop-provision:
  New
Status in gtk+3.0 package in Ubuntu:
  Won't Fix

Bug description:
  When the display scaling is set to a high value (e.g., 200% or
  greater), the window for "Factory reset tools" is larger than the
  display itself. This makes it difficult or impossible to access all of
  the window's controls.

  [Steps to Reproduce]

  Open the system settings and go to the "Displays" section.

  Set the "Scale" to 200% or higher. Disable fractional scaling

  Launch the "Factory reset tools" application.

  [Expected Results]

  The "Factory reset tools" window should be fully visible on the
  screen, regardless of the display scale setting. All buttons and
  options should be accessible.

  [Actual Results]

  The window is too large for the screen, and some elements are cut off.
  The close app button at the top right corner is not visible or
  clickable.

  [Additional Information]

  This issue has been verified on two different devices: a 10-inch
  tablet and a laptop.

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