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[Bug 2125770] [NEW] Nautilus context menu freezes when display scaling is enabled in Ubuntu 25.10 beta

 

Public bug reported:

While testing Ubuntu 25.10 beta, I noticed that enabling display scaling
(for example, setting the scale to 200%) causes issues with Nautilus
context menus.

Steps to reproduce:

1. Enable fractional scaling (e.g., 200%) in Display Settings.
2. Open Nautilus and right-click on a file or folder.
3. The context menu appears but becomes frozen. It does not respond to input until I click outside the Nautilus window, at which point it closes.

This is particularly noticeable when using **Nautilus Scripts**. The
context menu freezes every time I try to access my custom scripts.

Expected behavior:
The context menu should remain responsive and allow interaction with its items, regardless of display scaling settings.

Actual behavior:
The context menu becomes frozen/unresponsive whenever display scaling is active.

Additional notes:

* This issue only occurs when scaling is enabled (e.g., 200%).
* I suspect the bug may be related to underlying **GNOME or GTK libraries** rather than Nautilus itself.
* System tested on: Ubuntu 25.10 beta (fresh install, updated).

** Affects: gtk4 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: display gnome gtk gtk4 nautilus questing scaling

** Package changed: yaru-theme (Ubuntu) => gtk4 (Ubuntu)

** Tags added: questing

** Tags added: gnome

** Tags added: nautilus

** Tags added: gtk gtk4 scaling

** Tags removed: scaling
** Tags added: display

** Tags added: scaling

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https://bugs.launchpad.net/bugs/2125770

Title:
  Nautilus context menu freezes when display scaling is enabled in
  Ubuntu 25.10 beta

Status in gtk4 package in Ubuntu:
  New

Bug description:
  While testing Ubuntu 25.10 beta, I noticed that enabling display
  scaling (for example, setting the scale to 200%) causes issues with
  Nautilus context menus.

  Steps to reproduce:

  1. Enable fractional scaling (e.g., 200%) in Display Settings.
  2. Open Nautilus and right-click on a file or folder.
  3. The context menu appears but becomes frozen. It does not respond to input until I click outside the Nautilus window, at which point it closes.

  This is particularly noticeable when using **Nautilus Scripts**. The
  context menu freezes every time I try to access my custom scripts.

  Expected behavior:
  The context menu should remain responsive and allow interaction with its items, regardless of display scaling settings.

  Actual behavior:
  The context menu becomes frozen/unresponsive whenever display scaling is active.

  Additional notes:

  * This issue only occurs when scaling is enabled (e.g., 200%).
  * I suspect the bug may be related to underlying **GNOME or GTK libraries** rather than Nautilus itself.
  * System tested on: Ubuntu 25.10 beta (fresh install, updated).

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