canonical-ci-engineering team mailing list archive

[Evan Dandrea <evan.dandrea@xxxxxxxxxxxxx>]

In order to schedule downtime for an alert, so that the on-call
vanguard doesn't needlessly get pinged for it, please follow these
steps:

1) Go to http://nagios.ubuntu-ci/nagios3
2) Click Services
3) Scroll down to the service in question and click on the link for it.
4) Click Schedule downtime for this service.
5) Add a comment explaining why you're scheduling the downtime.
6) Select either a start and end time, or switch to Flexible and
provide a number of hours after the first failure to talk to this
service that Nagios should accept it being down.

You'll then see a new Service Comment of type Scheduled Downtime on
the service page.