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Re: Ubuntu Software Center purchase test: Many improvements possible

 

Hi Matthew

On 22/01/12 22:44, Matthew Paul Thomas wrote:
> At David Pitkin's request, this week I reviewed the Ubuntu Software
> Center purchase process, and found many things that could be fixed to
> help people buy software more easily, or make the process more
> trustworthy.

Thanks for reviewing the purchase process and filing all those bugs.
I've triaged the SSO and Pay bugs, marking more dups where I've found
them.  The new bugs are pretty much all low priority by our triaging
policy but I'd like to put a few weeks aside in this quarter to tackle
as many of these niggling UI bugs as we can to tighten up the user
experience.  If anything needs pushing through ahead of that, (David)
please use our escalation process on the isd-announce list.

> 0:42 "New account" looks insensitive
>      http://launchpad.net/bugs/920046

Our buttons follow the existing design team web guidelines AFAIK.  I've
marked this bug as "Won't fix" but, when you've worked with them to
update the web guidelines, let us know and we'll happily update the Pay
UI to match or, ideally, pull in a common/shared stylesheet which
updates the UI for us (I believe there is a project in progress which is
working towards this goal).

> 1:40 Form error text is formatted identically to link text
>      http://launchpad.net/bugs/920102

Similar comment to above, except that I don't think we have consistent
guidelines for form field errors in web pages.  For that reason, I've
marked this bug as incomplete rather than "Won't fix".  Again, we'd be
delighted to implement any improvements to the design guidelines.

> Substantial things I didn't try:
> -   paying by Paypal

As this is a new feature, it would be great if you could provide
feedback on it.

Thanks

Stuart


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